Support
We read every message.
Email hello@boothsandbites.app with your phone model and what happened, and we'll get back to you.
Common questions
- When do menus show up?
- As soon as they're announced, usually a week or two before a festival starts. Turn on alerts for a festival in Profile to hear when its menus drop.
- Is the allergen information reliable?
- Treat it as a guide. Many menus don't list allergens, and booths share kitchens. If you have an allergy, always check at the booth before ordering.
- What's the difference between saving and stamping a dish?
- Saving adds it to your plan. Stamping marks it as tried, adds it to your passport, and lets you rate it.
- How is my budget worked out?
- Booths & Bites adds up the dishes in your plan and adds an estimate of sales tax. Dishes paid with snack credits don't count against your budget.
- How do I start over?
- In Profile, open Privacy and account and choose to clear your plan, stamps and settings.
- A price or dish is wrong.
- Email us the booth and dish and we'll fix it for everyone.